Privacy Policy

Dear Sirs

The General Data Protection Regulation (GDPR) came in to force 25th May 2018. Redditch Gears & Engineering Ltd. is committed to complying with all relevant aspects of GDPR to keep your information safe and private.

We hold information for various people within your organisation such as Managers, Accounting Personnel an general contact information. This information may include details such as name, job title, email address, telephone and fax numbers. As we make and accept payments via bank transfer we hold customers’ and suppliers bank details and payment history.

The above information is only used for business purposes such as sending enquiries, quotations, invoices, orders, remittances and queries.

Redditch Gears & Engineering Ltd. do not sell or share, for marketing purposes our suppliers and customers details.

All personal data is processed and stored securely for no longer than is necessary for our performance of a contract with you and to comply with any regulatory requirements.

To comply with the new GDPR regulations we require you to consent to us holding your data. If you are happy for us to retain your information, you need take no action. If we do not hear from you in writing we will assume that your are happy for us to hold this information. If you have any queries or concerns, or wish to with draw your consent at any time, please contact us by email as provided below.

Joy@redditchgears.co.uk

We look forward to continuing our working relationship with you.

Stuart Harris

Your privacy regarding Redditch Gears is important to us our employees, our customers and the users of our website. We also strongly advocate privacy as a right for all. The following provides an overview of how we protect your privacy during your visit to Redditch Gears.

Information Collected by Redditch Gears
The primary purpose of Redditch Gears website is to serve as an informational resource that assists users in learning more about Redditch Gears products and services. As such, we do not generally seek to collect personal data through this site. However, we do collect personal information when you voluntarily submit it to us. Our site provides the opportunity to contact us through a web form and report technical problems via your web browser. We use the information submitted by those forms to send users information about our company, as well as to troubleshoot technical problems. Users may opt out of receiving future mailings; see the “Opting Out” section (below) for more information.

Our site also collects non-personal information through our Internet access logs. When you access Redditch Gears, non-personal data such as your IP address is automatically collected and stored in our Internet access logs. Typically, an IP address—and the other information stored in the logs—is not considered personally identifiable information.

Data Security
Redditch Gears takes every precaution to protect our users’ information. When you submit sensitive information via our web site, your information is protected both online and offline.

Cookies
Cookies are small files that Redditch Gears sends to your computer in order to recognize that you are a unique user of the site. We also may use cookies to retrieve certain information.

How we use the information
We analyze the information that we collect in order to determine what is most effective about our site and to help us identify ways to improve it. We do not sell, rent, loan, trade, or lease any personally identifiable information to any other third party, unless we are legally required to do so.

Links to Other Sites
Our web site contains links to other sites. This privacy statement is for the sole use and purpose of Redditch Gears website. Please be aware that Redditch Gears is not responsible for the privacy practices or the content on other web sites. We encourage you to read the privacy statements of every web site that collects your personal information.

Notification of Changes
This policy may be revised over time as new features are added to Redditch Gears. We will post those changes prominently so that you will always be informed of the information that we gather, how we might use it, and whether we will disclose it to third parties.

Email, but I don’t like Spam
We don’t like SPAM any more than you do so we do our best to limit our emails to useful or interesting information. If you place an order with us, we will communicate with you via email several times throughout the process. This is considered part of the business relationship and can not be opted out of.

We do periodically send out emails of other sorts – newsletters, special offers, announcements or notifications. If you prefer not to receive such emails please contact Redditch Gears.